Order Processor – Dutch – Amersfoort

Our international client who are a global leader in technology are looking for a new addition to their dynamic team based in Amersfoort. The position of Dutch Order Processor is a position that is responsible for all domestic and international orders for the Dutch speaking region. This person will be interacting with different departments within the company from Sales, Operations to Accounting and be the first point of contact with the customers regarding the order status.

Main Tasks

  • Order Entry
  • Order management
  • Follow up on order related issues via phone, email, hard copy orders for customers and all related departments
  • Inform customer and Sales regarding ship dates, planning and product issues
  • Work with the Supervisor to expedite all required products from the US office
  • Maintain the daily upcoming shipment report to check the stock levels and process orders.
  • Deal with all kind of stock issues; “stop ships”, deviations, engraving orders, ER’s, re-schedules of new products, discontinued products and inform the customer and Sales department.
  • Work with Operations regarding the order flow, which can or cannot go.
  • Monitor orders to ensure that adjustments to orders are taken care of and cut off times are met
  • Upkeep of administration within Order Processing department
  • Perform all other tasks as assigned by the Order Processing Supervisor

Requirements

  • Native level of Dutch language skills. Other EU languages will be a plus
  • Experience with the Dutch speaking business market is considered important
  • Detail oriented
  • Ability to multitask
  • Determine priorities
  • Work efficiently with little supervision
  • Have a sense of urgency when handling issues

HR Administrator & Office Management – Dutch – Utrecht area

 

Office Management:

Main Tasks:

  • Secretarial support for the European management; deal with incoming and outgoing mail, process documents.
  • First point of contact for visitors.
  • Responsible for various daily office related matters, such as email, phone, mail, office supplies, planning, events etc.
  • Support financial and HR departments.
  • First point of contact for a wide variety of suppliers.
  • First point of contact for colleagues
  • Organizing and administrating events within the office and related to external locations.

HR

  • General administrative HR duties, keeping employee records up to date.
  • Coordinate on-boarding and off-boarding activities and entering employee details into certain portals, such as salary administration and pension.
  • Administer employee holiday and absenteeism
  • Support employees on policy or employment contract related questions.
  • Perform HR duties in a confidential and ethical manner.
  • Management of car fleet and contact with lease companies.
  • BHV person within the company.

 

Requirements:

  • Bachelor’s degree in facilities / HR / secretarial.
  • 1-5 years’ relevant experience.
  • Fluency in Dutch and English required, including speaking, writing, understanding, and reading. German language preferred.
  • Strong interpersonal skills- both written and verbal communication
  • Solution oriented with attention to detail, quality and accuracy.
  • Strong organizational skills.
  • Team player who is also able to work independently
  • Willingness to perform other duties as needed.

Renewals Inside Sales Rep- French & Dutch – Rotterdam

In this role, you will be part of the sales team (EMEA region) and will focus on developing and closing renewal opportunities through our distributor and reseller partner channel with the specific goal of achieving revenue & growth targets for the assigned territory. You will also seek out and promote upsell/cross-sell opportunities within the sales pipeline and proactively engage with the install base to discover new customer requirements and additional business.


Main Tasks

  • Engage in conversations that result in successful renewals, up-sells, win-backs, cross-sells, and referrals as well as identify and transfer new business leads to account management teams
  • Work in close collaboration with marketing for the follow up of assigned qualified leads.
  • Manage all incoming requests from partners and end users. pro-active calling end-users or partners to up-sell and cross sell.
  • Maintain lead and opportunity data/records including updating all activities, contacts and correspondence within Salesforce.
  • Prepare quotes and book orders of diverse complexity to ensure proper invoicing
  • Working in conjunction with sales manager to maintain an accurate, reliable and predictable opportunity pipeline/forecast.
  • Provide sales support to sales manager and other team members while working towards an assigned/shared revenue target. This may include scheduling of sales appointments and coordinating follow-up dates and actions.

Responsibilities

  • Engage in conversations that result in successful renewals, up-sells, win-backs, cross-sells, and referrals as well as identify and transfer new business leads to account management teams
  • Work in close collaboration with marketing for the follow up of assigned qualified leads.
  • Manage all incoming requests from partners and end users. pro-active calling end-users or partners to up-sell and cross sell.
  • Maintain lead and opportunity data/records including updating all activities, contacts and correspondence within Salesforce.
  • Prepare quotes and book orders of diverse complexity to ensure proper invoicing
  • Working in conjunction with sales manager to maintain an accurate, reliable and predictable opportunity pipeline/forecast.
  • Provide sales support to sales manager and other team members while working towards an assigned/shared revenue tar

  • Fluent written and verbal in Dutch and French is essential.
  • Very good command of English.
  • Experience working within a sales channel such as with resellers, distributors, integrators, consultants, etc.
  • Detail oriented with good written and verbal communication skills.
  • Excellent computer skills with proficiency in Microsoft Office products and Salesforce.com.
  • Renewals/sales operations experience is highly preferred;
  • Ability to work both independently and as a team player on complex tasks while meeting deadlines.
  • Meticulous attention to detail.