Our client is a global investment bank located in Amsterdam’s financial district.
Responsibilities/Tasks
This role is ideal for a motivated professional looking to gain valuable experience and grow within the financial industry. As a German-speaking customer support specialist at a global bank in the financial district of Amsterdam, you will ensure that customer inquiries are answered quickly and efficiently. You will gain extensive knowledge about investment products. We are looking for someone who is good at demonstrating empathy towards customers and thinking in solutions. Additionally you should be enthusiastic in phone-conversations and make sure customers are happy with the provided services. It is important for you are willing to learn about the company’s products and comply with its regulations.
Your colleagues are brokers and client service representatives. They help private and business clients in Germany and Switzerland. This is why it is important that you are fluent in German (C1 level). This team has one mission: to provide excellent customer service regarding investment products.
Requirements
- Minimum hbo level or equivalent ability
- You speak German at C1 level
- You have interest in finance and investing
- Strong communicative skills
- Eager to learn, ambitious
- You are a motivated and enthusiastic employee
What’s in it for you
- A chance to grow your skills in the financial sector
- A salary of €2,900 per month plus 5,5% guaranteed bonus
- Hybrid setup
- 30 paid holidays per year
- A premium-free pension
- Delicious fresh lunches
- Various online trainings that contribute to your personal development
- Growth opportunities
- Working in a friendly team with Friday drinks
Our client is a global online marketplace (and reseller) for developer software tools and components. They are looking for an ambitious German-speaking Customer Success Advisor to join their team.
Key Responsibilities
As a Customer Success Advisor, you will serve as a key point of contact for existing German and English speaking customers. You will provide support via email, phone, and live chat, ensuring customers are correctly licensed and fully supported in their software usage. The role combines customer relationship management, service delivery, and sales support responsibilities.
- Respond to customer inquiries regarding software licensing, pricing, payment information, and order status via email, phone, and live chat
- Prepare and manage quotations for new software licenses and renewals for both the sales team and assigned customers
- Proactively follow up on quotations to support business conversion
- Oversee the end-to-end order process, ensuring accuracy in pricing, licensing details, and delivery
- Collaborate with Account Managers, Technical Support, Finance, and external stakeholders to ensure smooth operational processes
- Maintain accurate customer and order records within internal systems
- Support additional administrative and operational tasks as required
Requirements
- Near-native proficiency in both German and English (written and spoken)
- 1-2 years of experience in contract renewals, customer success, customer service, inside sales, or a similar client-facing role;
- Strong organisational skills with the ability to manage multiple tasks effectively and maintain high attention to detail
- A proactive mindset with a willingness to learn and adapt within a fast-paced software sales environment
- Results-driven, with the ability to work independently as well as collaboratively within a cross-functional team to achieve targets
What’s in it for you:
- Competitive salary + Monthly performance-based bonus
- 25 holiday days
- Pension scheme
- Commuting reimbursement
- Extensive onboarding and continuous support
- Collaborative and international business culture with a supportive team environment
- Centrally located Amsterdam office
Our client is a leader in the distribution and supply of high-quality chemicals for a variety of industries, including agriculture, pharmaceuticals, food and beverages, and more. With a strong focus on quality, service, and sustainability, they pride themselves on delivering excellence across their international operations. They are currently seeking a detail-oriented and proactive Account Manager with German and Dutch language skills.
Responsibilities/Tasks
To further expand the activities in the food industry, our client looking for an Account Manager Food. In this role, you will focus on producers within the food industry and you will be responsible for developing and expanding long-term commercial relationships. The ideal candidate has good understanding of the food market, a relevant network, and is able to translate market insights into concrete revenue growth. Knowledge of raw materials used in the food industry is essential. As an Account Manager Food, you are fully responsible for your own customer portfolio and act as a sparring partner for both clients and internal stakeholders.
- Managing and further developing existing client relationships within the food industry
- Actively developing new business based on your network and market knowledge
- Identifying market developments, trends, and commercial opportunities
- Advising clients on products, applications, and potential additional propositions
- Contributing to product introductions, volumes, pricing levels, and commercial strategy
- Negotiating prices, contracts, and delivery terms
- Achieving revenue and margin targets
- Regularly visiting clients, suppliers, and international trade fairs (approximately 40% travel)
Requirements
Our client is looking for a commercially driven professional with strong market knowledge and persuasive skills.
Your Profile:
- Bachelor’s degree or higher level of thinking and working (e.g., Commercial Economics, International Business)
- Minimum of 2 years of commercial experience within the food industry (preferably ingredients/raw materials)
- An active network within the food industry
- Ability to make realistic assessments of achievable volumes and pricing levels
- Strong negotiation skills and ability to build relationships at a strategic level
- Independent, entrepreneurial, and results-oriented
Languages:
- Fluent in German, Dutch, and English
- Additional languages (e.g., French or Eastern European languages) are a strong plus
Other:
- Experience with international trade and logistics processes
- Familiarity with SAP and Excel is an advantag
What They Offer:
- Competitive salary with an attractive commission scheme
- Fully employer-paid pension plan
- Company car, laptop, and phone
- 25 vacation days + 8% holiday allowance
- International career opportunities with growth potential
- Plenty of room for personal initiative and commercial impact
- Active staff association and a pleasant working atmosphere
