Application Engineer – German – Amersfoort

Our client is a International company with their European HQ located in Amersfoort.

We are in search of a Technical Expert on AV products and applications to perform Engineering, Sales and Troubleshooting tasks. Are you an Engineer with an Electronic (AV) background with commercial skills?

Responsibilities/Tasks

  • Providing technical support, by phone, to our resellers and end-users;
  • Providing product specifications to resellers and end-users in AV applications;
  • In house product testing for technical issues experienced on site;
  • Provide new product ideas and changes to future products;
  • Generating and maintaining a professional and friendly relationship with resellers and end-users;
  • Training colleagues and resellers;
  • Keep up to date on product line, product functions, features and applications;
  • Performing other sales related tasks as needed.

Requirements

  • Technical or Engineering experience in AV;
  • Fluent/ native command of German and fluent English language skills and both written as verbally
  • Technical Education preferably in Electronics;
  • Relationship building ability;
  • Professional and friendly attitude to solve problems and work within a team;
  • Excellent verbal and written communication skills;
  • Professional appearance

This is a full-time position with competitive compensation and benefits package. If you are an experienced Electronics Engineer with a passion for technical support and a desire to work with a dynamic and growing company, we encourage you to apply today.

This role is a hybrid working environment.

CS Team Coordinator German – Rotterdam

Our client is the worldwide market leader in a fast-growing niche: producing and supplying nutritional supplements.

For our client, we are looking for an experienced customer service coordinator, who speaks native German, to be responsible for a team of representatives who will offer excellent customer service. You will ensure that the team is compliant with the policies and procedures of the organization and offer consistency in service delivery. To be successful as a customer service coordinator, you should possess excellent communication skills and the ability to lead and promote the vision of the organization. You should motivate your team and offer incentives for positive customer feedback.

Main Tasks

  • Coordinating tasks: Ensure escalation for complex cases within the team.
  • Coordination of the team: Motivating the team to perform at their best, conducting regular training sessions with the team, promoting the vision of the organization, overseeing the work of every employee in your team, supervising through daily schedules for the CS team, maintaining an overview and structure in terms of staffing vs. workload, and identifying bottlenecks.
  • Point of contact: for both novice and experienced CS employees for questions.
  • Coordination of the on-boarding of new team members: Ensuring that new employees are properly supervised and feel welcome within the team and the organization.

Requirements

  • Multitasking: Anticipate and handle multiple tasks simultaneously, ensuring efficiency and effectiveness in Customer Service processes.
  • Strong Interpersonal Skills: Possess excellent communication and interpersonal skills to effectively engage with clients and team members.
  • Driven to Achieve Results: Exhibit a go-getter attitude and a commitment to achieving goals.
  • Fluency: In the German Langauage
  • Experience: You bring 3-5 years experience in a similar role.

This is a hybrid working environment

Junior Business Developer – German – Nijmegen

Our client is an international leader in global IT services. They are looking for a young and energetic person who will join a fun team to help us grow. If you are looking for a challenging yet rewarding position with opportunities to continuously learn and improve, keep reading!

Responsibilities/Tasks

Your main responsibility will consist in developing our market by:

  • Working with our lead generation tool: creating cold and warm sequences, creating reports/dashboards, and analyzing the results of sequences.
  • Business development on existing clients and new leads by using our CRM and LinkedIn Sales Navigator.
  • Following up with all teams within the sales team on leads
  • Working with our ERP and creating analysis and lists on existing clients
  • Working with our CRM: providing information on clients/prospects, looking for the next steps, and helping the team with creating analysis
  • Sharing your ideas to help us improve.
  • You’re on the phone selling IT equipment B2B.

Requirements

  • You are looking for an entry-level position after your graduation.
  • You have a minimum of 1 year of work experience in for example a (similar) internship.
  • You have a passion for sales, and you are a hunter at heart!
  • You are an energetic person who is dedicated, organized, and flexible!
  • You have excellent writing and verbal communication skills in English and German. Other languages are a plus
  • You like working hard to reach your target.
  • You are not afraid of the phone, social media, or just people in general.
  • You are a true team player.
  • You like to work in an international company with people from all over the globe.
  • You are full of energy!

Additional information

Some of the company’s benefits include:

Uncapped Bonus; A fixed contract from the start; Laptop and a cell phone; Potential to quickly grow within the company; International feel in a multi-cultural team across several countries; exciting workplace that includes a company gym and weekly personal trainer.

This is a hybrid working environment

Customer Service -German – Rotterdam

Our client is the worldwide market leader in a fast-growing niche: producing and supplying nutritional supplements

Responsibilities/Tasks

Are you a fluent German speaker and do you have affinity with food, health and nutritional supplements? Are you looking for a position where you need both a service-oriented and a commercial attitude? And do you enjoy being part of a fast-growing international organization?

  • Ensure the CS team solves 95% of the customer issues.
  • Meet the operational and commercial (annual) goals, including monitoring progress on the KPIs.
  • Ensure and improve the satisfaction on supplement and intake questions, measured during service calls.
  • Take an active role in reaching desired level of team happiness, based on outcomes of our employee satisfaction tool.
  • Identify with the company values and be responsible, be an example for entire team, stimulate open feedback and discussion in the team in a safe set up, be positive & enthusiastic.
  • Recognize bottlenecks (work processes, systems), report them in a structured way and proactively work on solving the issues

In short, a fantastic, challenging job in which you can make a major impact on our Customer Service department.

Requirements

  • Have work experience in the field of a customer service;
  • Have affinity with health and nutritional supplements;
  • Are communicative and service-oriented;
  • Are commercial savvy, flexible, stress-resistant and problem-solving;
  • Are proactive, a real team player, positive, motivating, pragmatic go-getter and enthusiastic.
  • Are fluent in the German langauage

This is a hybrid working environment