Supply Planner- Dutch & English – Almere

Our client is a an international company that develops, produces and sells industrial machinery and components.They are looking for a planner to help with the supply chain administration.

Main tasks

  • Translating sales orders into delivery as quickly as possible.
  • Requesting and ordering parts.
  • Arranging outsourcing if necessary to meet the shortest lead time.
  • Evaluating offers based on price, quality, and delivery time.
  • Placing and tracking purchase orders.
  • Monitoring delivery times (including incoming shipments).
  • Assessing and monitoring suppliers based on existing agreements, performance, prices, etc.
  • Understanding technical drawings.
  • Managing material inventory levels based on budget and consumption.
  • Making ‘make or buy’ decisions.
  • Ensuring correct documentation for customs clearance of goods.

Requirements

  • 1-2 years of work experience in a similar role
  • Proficiency in Dutch language, both verbal and written
  • Proficiency in English language, both verbal and written
  • Technical knowledge and understanding
  • Affinity with logistics and expedition
  • Ability to work independently
  • A customer-friendly and service-oriented attitude
  • Good communication skills
  • Familiarity with PC and ERP systems

Business Developer – Spanish – Nijmegen

Our client is an international leader in global IT field. They are looking for a self-motivated, proactive go getter to work as their Business Developer Spanish. You will become a pivotal part of a very vibrant and successful international team.

Responsibilities/Tasks

Your main responsibility will consist in developing the Spanish market:

  • Turning prospects into clients by actively following up on the leads and seeking business opportunities
  • Identifying future growth opportunities
  • Maintaining and growing existing accounts
  • Building and managing relationships with new clients
  • Buying IT equipment for and from your clients
  • You’re on the phone selling IT equipment B2B
  • You’re following up with leads
  • You’re entering your sales activities in our CRM
  • You’re negotiating independently for your own deals, with the support from your team
  • You’re constantly communicating with your team, including those who are abroad.
  • You’re trying to learn something new every day
  • You’re sharing your ideas to help us improve

Requirements

  • You have a bachelor’s degree in a related field.
  • You have 2 years of experience as part of a sales or customer service team
  • You write and speak Spanish and English fluently; other languages are always a plus.
  • You like working hard to reach your target
  • You are not afraid of the phone, social media, or just people in general
  • You are a true team player
  • You like learning and you are a fast learner.
  • You like to work in a highly international environment
  • You are energetic and proactive.

Additional information

  • Uncapped Bonus
  • Laptop and a cell phone
  • Potential to quickly grow within the company
  • Complete and ongoing training from the start
  • International feel in a multi-cultural team across several countries
  • Opportunity to participate in an amazing adventure that starts now and hopefully never ends.

Office Administrator- English – Noord-Holland

Our client is an international distributor of chemicals to various industries such as the agro business, pharmaceutical and food industry. Our client is located in the area of Enkhuizen.

Responsibilities/Tasks

The Office Manager will be responsible for overseeing the daily administrative and operational activities of our office. This role requires a proactive individual, excellent communication abilities, and a knack for problem-solving.

  • Manage office supplies inventory and place orders as needed to ensure adequate stock levels.
  • Coordinate office maintenance and repairs, liaising with external vendors and service providers.
  • Handle incoming and outgoing correspondence in a timely and professional manner.
  • Oversee office facilities and ensure a clean, organized, and safe working environment.
  • Implement and update office policies and procedures.
  • Assist with the recruitment process by posting job openings, scheduling interviews, and coordinating candidate communications.
  • Onboard new employees, providing them with necessary information and resources to facilitate a smooth transition.
  • Plan and organize company events, meetings and similar activities
  • Ad hoc projects to support the Commercial Director

Requirements

  • Bachelor’s degree level or similar level gained through work experience.
  • Proficiency in Microsoft Office Suite and other office software applications.
  • Strong organizational and multitasking skills, with the ability to prioritize tasks and manage time effectively.
  • Excellent communication and interpersonal abilities
  • Attention to detail and problem-solving skills.
  • Proactive approach
  • English fluency
  • Dutch skills preferred

Additional information

You will be part of a no-nonsense organization.

Parttime position approximately 16-20 hours/week, Mondays required.

HR Support Administrator – Dutch – Den Bosch

Our client is an international company in Den Bosch.

Responsibilities/Tasks

Exciting opportunity to join the HR Shared Services team of our client in the Netherlands. The HR Shared Services team provides transactional support to employees and managers in the EMEA region across all aspects of the employee lifecycle from hiring through separation. This is a full time position that would be ideal for a candidate who is looking to start a career in HR and gain exposure to HR policies and procedures at a regional level.

  • Local point of contact for employee and manager HR related enquiries through telephony and Case Management System, ensuring timely, quality resolution.
  • Assisting with the documentation to support employee and manager transactions through the HR data management system, for example, new hires transactions, promotions, leaves, separations etc.
  • Maintaining accurate employee records and transferring enquiries to other parties within HR Services or outside of HR Services (HR Business Partner, COEs) as appropriate.
  • Identifying and escalating priority issues and routes to appropriate team for quick resolution.
  • Management of onsite filing and archiving of employee records ensuring adherence to data privacy compliance
  • Support in updating the local intranet with policy updates and local announcements.
  • Working alongside local HR team to support with Netherlands and small headcount countries site activities (engagement, team events, reporting, new hire packages)
  • Assisting with PowerPoint presentations, project status updates, excel files, maintenance of project/task trackers

Requirements

  • Fluency in Dutch (C1)
  • 1 – 2 years’ experience in general administration, HR related experience preferred.
  • Proven ability to operate in large multi-national diverse environment with face to face and virtual interaction
  • Ability to flex between a range of tasks
  • Excellent time management and organisational skills
  • Ability to work on own initiative with limited supervision
  • People person with ability to positively influence without authority to get the best result for the customer, the team and the business
  • Flexibility in adapting to meet the needs of the business
  • Must be able to be onsite 3 days per week and as required for team events

HR Administratief Medewerker- Nijmegen

Een internationaal opererend technisch bedrijf.

Main tasks

We zijn op zoek naar een gemotiveerd en enthousiast persoon om als HR Administratief Medewerker het team van onze klant te versterken. De succesvolle kandidaat zal essentiële administratieve ondersteuning bieden aan de HR-afdeling, assisteren bij diverse taken met betrekking tot werving, onboarding, personeelsrelaties en HR-documentatie. Deze rol biedt een uitstekende kans voor iemand die zijn carrière in human resources wil starten en waardevolle ervaring wil opdoen in een dynamische werkomgeving.

  • Onderhouden en bijwerken van personeelsdossiers, waarbij nauwkeurigheid en naleving van bedrijfsbeleid en wettelijke vereisten worden gewaarborgd.
  • Assisteren bij taken op het gebied van arbeidsvoorwaarden, waaronder inschrijvingen, wijzigingen en vragen.
  • Ondersteunen van activiteiten op het gebied van personeelsrelaties door vragen te beantwoorden, verzoeken door te sturen naar de juiste personen en vertrouwelijkheid te waarborgen.
  • Assisteren bij het organiseren van initiatieven voor medewerker betrokkenheid, zoals evenementen, teambuildingactiviteiten en erkenningsprogramma’s.
  • Algemene administratieve ondersteuning bieden aan de HR-afdeling, waaronder het beheren van agenda’s, plannen van vergaderingen en voorbereiden van documenten en presentaties.
  • Assisteren bij HR-projecten en initiatieven zoals toegewezen, bijdragen aan procesverbeteringen en operationele efficiëntie.
  • Op de hoogte blijven van HR-best practices, trends in de branche en wettelijke veranderingen om naleving en effectiviteit in HR-processen te waarborgen.

Requirements

  • Bachelor’s degree in Human Resources, Bedrijfskunde of een gerelateerd vakgebied is wenselijk.
  • Voorafgaande stage- of werkervaring in een HR- of administratieve rol is wenselijk.
  • Sterke organisatorische vaardigheden met het vermogen om taken te prioriteren en tijd effectief te beheren.
  • Uitstekende communicatieve vaardigheden, zowel schriftelijk als mondeling, met een professionele en vriendelijke houding.
  • Nauwkeurigheid met een hoog niveau van nauwkeurigheid bij het verwerken van gegevens en informatie.

Het aangaan van deze functie als HR Administratief Medewerker biedt een fantastische kans om waardevolle ervaring op te doen in human resources en een zinvolle bijdrage te leveren aan het succes van deze organisatie. Als je gepassioneerd bent over HR en graag je carrière op dit gebied wilt ontwikkelen, moedigen we je aan om te solliciteren.

Logistiek Planner – Almere

Een internationale organisatie die industriële machines en componenten ontwikkelt, produceert en verkoopt.

Main tasks

  • Het zo snel mogelijk vertalen van een verkoop order tot uitlevering.
  • Het aanvragen en bestellen van onderdelen.
  • Indien nodig uitbesteding regelen tegen kortste levertijd
  • Het beoordelen van aanbiedingen op prijs, kwaliteit en levertijd.
  • Het plaatsen en opvolgen van inkooporders.
  • Het bewaken van levertijden (incl. binnenkomende transporten)
  • Het bepalen, beoordelen en bewaken van leveranciers op basis van bestaande afspraken, prestaties, prijzen, etc.
  • Het begrijpen van technische tekeningen.
  • Het beheersen van materiaal voorraadhoogte gebaseerd op budget en verbruik.
  • Het nemen van zogenaamde ‘make or buy’ beslissingen.
  • Het zorgen voor de juiste documentatie ten behoeve van het inklaren van goederen.

Requirements

  • 1-2 jaar werkervaring in een soortgelijke functie
  • Goede beheersing van de Nederlandse taal in woord en geschrift
  • Goede beheersing van de Engelse taal in woord en geschrift
  • Minimaal MBO werk- en denkniveau
  • Technische kennis en inzicht
  • Affiniteit met logistiek en expeditie
  • Zelfstandig kunnen werken
  • Een klantvriendelijke en servicegerichte instelling
  • Goede communicatieve vaardigheden
  • Bekend met PC en ERP systeem

Logistiek Administratief Medewerker – Almere

Een internationale organisatie die industriële machines en componenten ontwikkelt, produceert en verkoopt.

Main tasks

  • Boeken en inplannen van uitgaand transport
  • Administratieve voorbereiding verzendingen/verschepingen
  • Het opstellen van exportdocumentatie en vracht documentatie
  • Eerste contact intern/extern over verzendingen/ verschepingen
  • Administratief binnen boeken van goederen
  • Factureren van orders
  • Verwerken van tellijsten
  • Archiveren

Requirements

  • 1-2 jaar werkervaring in een soortgelijke functie
  • Goede beheersing van de Nederlandse taal in woord en geschrift
  • Goede beheersing van de Engelse taal in woord en geschrift
  • Probleemoplossend vermogen: je moet in staat zijn om creatief te denken en problemen op te lossen.
  • Communicatieve vaardigheden: je mverschillende mensen.oet klantgericht zijn en goed kunnen communiceren met
  • Planning- en organisatietalent: In staat zijn om plannen te maken en taken te coördineren

Customer Service Team Lead – Dutch – Venray area

Our client is an international Company in Venray area.

This team lead role is an operational function within Customer Service, leading a small team responsible for the Benelux and some other markets.

Responsibilities

  • You will coach and challenge the MBU team to work on constructive measurements, actions, and ideas for improvement. Expanding partner agreements, initiatives for new measurements and in the role of MBU leader you will be held accountable for these activities.
  • Monitor and prioritize day-to-day work and responsibilities within the team.
  • First point of contact for escalations within your team in cooperation with other MBU leads and the CS Global center of excellence and Head Europe.
  • Onboarding of new members of your Team on tools, processes and activities.
  • Approve/decline credit limit releases based on the approved process.
  • Monitor the orderbooks and make sure they reflect the daily reality and right status, especially related to month end closure.
  • Approval on cases-credit notes in line with the company’s line of approval.
  • Participate in (case) meetings; discuss and escalate case statuses if needed. Coordinate with Commercial Leads, Regional Heads and Customer Case owner.
  • Responsible for the day-to-day capacity of the team. Monitor and deviate priorities within the team and escalate if necessary.
  • Registration and approval of absences and holidays.
  • Participate in Customer Service/Customer experience related projects
  • Taking care of the daily incoming orders and calls and logging all contact moments in the CRM system.
  • Customer complaint handling and an active follow-up on complaints with a problem-solving mindset.
  • Primary contact point for customers for product and sales information; liaise with various internal departments on stock and financial issues.
  • Actively call customers on overdue invoices and work on a solution for collection.
  • Some more generic office tasks will be involved as well.
  • Participate or lead improvement activities which will impact the customer and drive efficiency.

Coaching & performance

  • Coach on team & individual development of the MBU team members
  • Responsible for the Mid-Year and End-Year Performance reviews of the individual MBU team members, in cooperation with the CS Global center of excellence and Head Europe.
  • Signal and escalate any negative performance or development issues.
  • Advise the CS Global center of excellence and Head Europe on individual or team development/training needs.
  • Advise on team bonus estimators to the CS Global center of excellence and Head Europe.
  • Be both a Change agent and a CRM Champion, guiding people through change trajectories and processes.
  • Work and act daily on KPI’s on key processes as defined in the SLA’s, escalate them, set up new measurements and be accountable for the KPI’s. Define root causes and initiate improvement initiatives.
  • Monthly report on advanced agreed KPI’s and analyze performance data. Define areas of improvement and come up with improvement initiatives.
  • Participate in monthly performance meetings with the CS Global center of excellence and Head Europe and relevant Commercial Leads/Regional Heads to discuss monthly results, improve collaboration and discuss possible mutual action points.
  • Act on ad hoc reporting on request of the Customer Service Global center of excellence and Head Europe.

Requirements

  • Minimum experience of 3 years in customer service and some people management
  • Excellent oral and written communication skills
  • Excellent computer skills (MS Office, ERP, CRM)
  • Native Dutch; excellent English level
  • Product & services knowledge
  • Affinity with both Commercial- and Supply chain processes
  • Tech & data Savvy
  • Customer Centric
  • Execution Driven
  • Can do mentality

this is a hybrid working environment