Customer Service Benelux – Dutch – Venray area

Our client is an internationally operating company in the field of logistics and transportation in the Venray area.

The customer service representative will be the first point of contact for the customer to support them and add value to their customers’ experience.

Responsibilities/Tasks

  • You take care of the daily incoming orders and calls and register all these contact moments in the CRM system.
  • You act on customer complaints and follow up actively and accurately with a problem-solving mindset and follow up with the customer on a resolution.
  • You serve as the primary contact for customers for product and sales information; liaise with various internal departments on stock and financial issues.
  • Actively call customers on overdue invoices and work on a solution to collect the overdues.
  • You will operate with your team in a small business unit way of working; in line with the company’s values and strategy.
  • Some more generic office tasks will be involved as well.
  • Will participate or lead improvement activities which will impact the customer and drive efficiency.

Requirements

  • MBO/HBO education (obtained through education or through work experience)
  • Dutcg native or near-native language skills; English excellent
  • 2-3 years of work experience in a similar role (preferably B2B experience)
  • Strong problem solving and anticipation skills
  • Well-organised and good prioritizing tasks
  • Multitasking and flexible; stress-resistant and comfortable in dynamic and fast-paced environment
  • Strong team player
  • Decisive, hands-on and a pro-active personality
  • Available full time (working hours between 8.00 am and 6.00 pm)
  • Excellent MSOffice, Excel and Outlook skills and experience with ERP

Sales Coordinator- German – Noord-Holland

Our client is an international distributor of chemicals to various industries such as the agro business, pharmaceutical and food industry. Our client is located in the area of Enkhuizen.

Responsibilities/Tasks

A Sales Coordinator primarily assists the sales team, coordinating sales-related activities and focusing mostly on managing schedules and the distribution of any sales documentation. Responsible for receiving, handling and processing sales & purchase orders. Responsible for monitoring sales and chasing for business. To perform any other related duties as per request.

  • Keep regular contact with customers and suppliers by telephone and email in a supporting way for the Account/Product Manager
  • Draw up and follow up quotations, calculate prices when Account/Product Manager is out of the office
  • Receive, check and follow up of Sales and Purchase orders
  • Assist / monitoring with planning of stock
  • To send and follow up on samples
  • Receive, rectify and follow up and reporting of Non-Conformances and complaints
  • Prepare, execute and follow up market research and reporting
  • To run stocks/ planning in Excel spreadsheet
  • To liaise with other departments in order to fulfil customers/suppliers’ requirements.

Requirements

  • Fluent in English (verbally and in written) and (near) native level of German
  • HBO level education or similar work experience
  • Excellent communication and interpersonal skills.
  • A commercial mindset.
  • Must be able to work using their own initiative and to take ownership for co-coordinating tasks/resolutions and seeing it through to execution.
  • Customer focus and good team working skills.

Additional information

Good opportunities for growth within the organization.

Customer Service Representative – German- Venray area

Our client is an internationally operating company in the field of logistics and transportation in the Venray area.

The customer service representative will be the first point of contact for the customer to support them and add value to their customers’ experience. This is a Hybrid working environment.

Responsibilities/Tasks

  • You take care of the daily incoming orders and calls and register all these contact moments in the CRM system.
  • You act on customer complaints and follow up actively and accurately with a problem-solving mindset and follow up with the customer on a resolution.
  • You serve as the primary contact for customers for product and sales information; liaise with various internal departments on stock and financial issues.
  • Actively call customers on overdue invoices and work on a solution to collect the overdues.
  • You will operate with your team in a small business unit way of working; in line with the company’s values and strategy.
  • Some more generic office tasks will be involved as well.
  • Will participate or lead improvement activities which will impact the customer and drive efficiency.

Requirements

  • MBO/HBO education (obtained through education or through work experience)
  • Fleuncy in the German (C1, C2) and English excellent
  • 2-3 years of work experience in a similar role (preferably B2B experience)
  • Strong problem solving and anticipation skills
  • Well-organised and good prioritizing tasks
  • Multitasking and flexible; stress-resistant and comfortable in dynamic and fast-paced environment
  • Strong team player
  • Decisive, hands-on and a pro-active personality
  • Available full time (working hours between 8.00 am and 6.00 pm)
  • Excellent MSOffice, Excel and Outlook skills and experience with ERP

Supply Planner- Dutch & English – Almere

Our client is a an international company that develops, produces and sells industrial machinery and components.They are looking for a planner to help with the supply chain administration.

Main tasks

  • Translating sales orders into delivery as quickly as possible.
  • Requesting and ordering parts.
  • Arranging outsourcing if necessary to meet the shortest lead time.
  • Evaluating offers based on price, quality, and delivery time.
  • Placing and tracking purchase orders.
  • Monitoring delivery times (including incoming shipments).
  • Assessing and monitoring suppliers based on existing agreements, performance, prices, etc.
  • Understanding technical drawings.
  • Managing material inventory levels based on budget and consumption.
  • Making ‘make or buy’ decisions.
  • Ensuring correct documentation for customs clearance of goods.

Requirements

  • 1-2 years of work experience in a similar role
  • Proficiency in Dutch language, both verbal and written
  • Proficiency in English language, both verbal and written
  • Technical knowledge and understanding
  • Affinity with logistics and expedition
  • Ability to work independently
  • A customer-friendly and service-oriented attitude
  • Good communication skills
  • Familiarity with PC and ERP systems

Inside Sales Representative – German – Almere area

Our client is a global suppliers and manufacturer of optical networking equipment as well as a reseller of refurbished networking devices (routers & switches). They are looking for an Inside Sales Representative for the DACH market.

Responsibilities/Tasks

  • Communicating with customers, making outbound calls to potential customers, and following up on leads.
  • Supporting Sales Teams to realize objectives and targets
  • Understanding customers’ needs and identifying sales opportunities.
  • Answering potential customers’ questions and sending additional information per email.
  • Keeping up with product and service information and updates.
  • Creating and maintaining a database of current and potential customers.
  • Explaining and demonstrating features of products and services. Staying informed about competing products and services.
  • Upselling products and services.
  • Researching and qualifying new leads.
  • Closing sales and achieving sales targets.

Requirements

  • Minimum 2 years experience in a similar role.
  • German language skills – native or fluent level is absolutely necessary.
  • Previous experience in an outbound call center or a related sales position preferred but not necessary.
  • Proficiency in Microsoft Office.
  • Excellent communication skills, both verbal and written.
  • Good organizational skills and the ability to multitask.
  • Excellent phone and (cold) calling skills.
  • Exceptional customer service skills.
  • Strong listening and sales skills.
  • Ability to achieve targets.

Power BI Specialist – English – The Hague area

For one of our international clients in Zoetermeer, we are looking for a Power BI Specialist .

Responsibilities/Tasks

As a Power BI Specialist your primary objective is to leverage your expertise in data analysis, visualization, and reporting to empower the organization with actionable insights. Collaborating with cross-functional teams, you will play a key role in transforming raw data into meaningful and visually appealing reports that support informed decision-making.

Data Analysis and Visualization:

  • Analyse and interpret complex data sets to extract valuable insights.
  • Develop interactive and visually appealing dashboards and reports using Power BI.

Data Modelling:

  • Design and implement efficient data models for optimal reporting and analysis.
  • Ensure data accuracy, consistency and integrity within Power BI models.

Report Development:

  • Customize and develop reports to meet specific user requirements.
  • Implement best practices for report design, layout and formatting.

Data Integration:

  • Integrate data from diverse sources into Power BI for comprehensive analysis.
  • Collaborate with IT and other departments to maintain seamless data connectivity.

User Training and Support:

  • Conduct training sessions for colleagues on Power BI usage.
  • Provide ongoing support and troubleshooting for Power BI users.

Collaboration:

  • Work closely with cross-functional teams to understand and address business data requirements.
  • Communicate effectively with stakeholders to gather feedback and implement improvements.

Other Requirements :

  • Stay informed about industry trends and best practices in Power BI and data visualization.
  • Recommend and implement updates to keep the organization at the forefront of Power BI capabilities.
  • Collaborate with IT team & department managers/lead and end-users.
  • Coordinate with external vendors or consultants as needed for specialized assistance or support.

Requirements

  • Ability to analyze complex datasets and derive meaningful insights.
  • Strong proficiency in Power BI, data modeling, and SQL.
  • Clear and effective communication with both technical and non-technical stakeholders.
  • Work effectively in cross-functional teams to achieve common goals.
  • Strong problem-solving skills to address data-related challenges.
  • Willingness to stay updated on the latest trends and advancements in Power BI. specialized assistance or support.
  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Proven experience as a Power BI Developer or in a similar role. A financial background or experience with financial related dashboards is.
  • Microsoft Power BI certification is preferred.
  • Proficient in data analysis, data visualization, and report development using Power BI. Knowledge of SQL for data manipulation.
  • Business fluency in English and preferably another European language
  • Must be eligible to work in the Netherlands, no sponsorship
  • Hybrid working environment

Data Analyst – English – The Hague area

For one of our international clients in Zoetermeer, we are looking for a Data Analyst.

Responsibilities/Tasks

As a Data Analyst, your primary objective is to leverage your expertise in BI, data analysis, visualization, and reporting to empower the organization with actionable insights. Collaborating with cross-functional teams, you will play a key role in transforming raw data into meaningful and visually appealing reports that support informed decision-making.

Data Analysis and Visualization:

  • Analyse and interpret complex data sets to extract valuable insights.
  • Develop interactive and visually appealing dashboards and reports using Power BI.

Data Modelling:

  • Design and implement efficient data models for optimal reporting and analysis.
  • Ensure data accuracy, consistency and integrity within Power BI models.

Report Development:

  • Customize and develop reports to meet specific user requirements.
  • Implement best practices for report design, layout and formatting.

Data Integration:

  • Integrate data from diverse sources into Power BI for comprehensive analysis.
  • Collaborate with IT and other departments to maintain seamless data connectivity.

User Training and Support:

  • Conduct training sessions for colleagues on Power BI usage.
  • Provide ongoing support and troubleshooting for Power BI users.

Collaboration:

  • Work closely with cross-functional teams to understand and address business data requirements.
  • Communicate effectively with stakeholders to gather feedback and implement improvements.

Other Requirements :

  • Stay informed about industry trends and best practices in Power BI and data visualization.
  • Recommend and implement updates to keep the organization at the forefront of Power BI capabilities.
  • Collaborate with IT team & department managers/lead and end-users.
  • Coordinate with external vendors or consultants as needed for specialized assistance or support.

Requirements

  • Ability to analyze complex datasets and derive meaningful insights.
  • Strong proficiency in Power BI, data modeling, and SQL.
  • Clear and effective communication with both technical and non-technical stakeholders.
  • Work effectively in cross-functional teams to achieve common goals.
  • Strong problem-solving skills to address data-related challenges.
  • Willingness to stay updated on the latest trends and advancements in Power BI. specialized assistance or support.
  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Proven experience as a Power BI Developer or in a similar role. A financial background or experience with financial related dashboards is.
  • Microsoft Power BI certification is preferred.
  • Proficient in data analysis, data visualization, and report development using Power BI. Knowledge of SQL for data manipulation.
  • Business fluency in English and preferably another European language
  • Must be eligible to work in the Netherlands, no sponsorship
  • Hybrid working environment

Logistiek Planner – Almere

Een internationale organisatie die industriële machines en componenten ontwikkelt, produceert en verkoopt.

Main tasks

  • Het zo snel mogelijk vertalen van een verkoop order tot uitlevering.
  • Het aanvragen en bestellen van onderdelen.
  • Indien nodig uitbesteding regelen tegen kortste levertijd
  • Het beoordelen van aanbiedingen op prijs, kwaliteit en levertijd.
  • Het plaatsen en opvolgen van inkooporders.
  • Het bewaken van levertijden (incl. binnenkomende transporten)
  • Het bepalen, beoordelen en bewaken van leveranciers op basis van bestaande afspraken, prestaties, prijzen, etc.
  • Het begrijpen van technische tekeningen.
  • Het beheersen van materiaal voorraadhoogte gebaseerd op budget en verbruik.
  • Het nemen van zogenaamde ‘make or buy’ beslissingen.
  • Het zorgen voor de juiste documentatie ten behoeve van het inklaren van goederen.

Requirements

  • 1-2 jaar werkervaring in een soortgelijke functie
  • Goede beheersing van de Nederlandse taal in woord en geschrift
  • Goede beheersing van de Engelse taal in woord en geschrift
  • Minimaal MBO werk- en denkniveau
  • Technische kennis en inzicht
  • Affiniteit met logistiek en expeditie
  • Zelfstandig kunnen werken
  • Een klantvriendelijke en servicegerichte instelling
  • Goede communicatieve vaardigheden
  • Bekend met PC en ERP systeem

Logistiek Administratief Medewerker – Almere

Een internationale organisatie die industriële machines en componenten ontwikkelt, produceert en verkoopt.

Main tasks

  • Boeken en inplannen van uitgaand transport
  • Administratieve voorbereiding verzendingen/verschepingen
  • Het opstellen van exportdocumentatie en vracht documentatie
  • Eerste contact intern/extern over verzendingen/ verschepingen
  • Administratief binnen boeken van goederen
  • Factureren van orders
  • Verwerken van tellijsten
  • Archiveren

Requirements

  • 1-2 jaar werkervaring in een soortgelijke functie
  • Goede beheersing van de Nederlandse taal in woord en geschrift
  • Goede beheersing van de Engelse taal in woord en geschrift
  • Probleemoplossend vermogen: je moet in staat zijn om creatief te denken en problemen op te lossen.
  • Communicatieve vaardigheden: je mverschillende mensen.oet klantgericht zijn en goed kunnen communiceren met
  • Planning- en organisatietalent: In staat zijn om plannen te maken en taken te coördineren