Order Desk Administrator – English – The Hague Area

The Order Desk is a part of the Supply Chain Team located in Zoetermeer. You will be part of a team of 6 professional people with diverse backgrounds and experience, who value accurate, hard-working colleagues with a great sense of humor. In this role you will oversee the complete Order to Cash process – from orders to deliveries. Moreover you will have a lot of internal contact with various departments in a growing company.

Please note: This role is in-office with hybrid working (no remote options)

Main Tasks

  • Order processing – ensure that all data is correct including pricing, master data, order conditions and shipping instructions
  • Administrative tasks – handle Returns/RMAs processing, credit/debit notes, credit card payments, and customer claims
  • Liaising with other departments including Finance, Customer Success, Warehouse/Logistics and Sales to ensure timely and correct deliveries

Requirements

  • Excellent English communication skills (extra European languages are a plus)
  • Ability to switch between tasks effortlessly and work under (some) pressure
  • Recent & relevant work experience
  • Proficiency with ERP software
  • Proficiency with Microsoft Office, including Excel
  • Positive attitude and a good dose of humor
  • Team player who can work cooperatively
  • Detail oriented
  • At least an MBO degree
  • Good common sense
  • You live within travel distance from Zoetermeer, since we are looking for someone to start as soon as possible
  • You have EU citizenship, or a valid work and residence permit for the Netherlands

Additional information

  • This role is possible fulltime or part-time (32-40 hours/week) and initially for one year