The Order Desk is a part of the Supply Chain Team located in Zoetermeer. You will be part of a team of 6 professional people with diverse backgrounds and experience, who value accurate, hard-working colleagues with a great sense of humor. In this role you will oversee the complete Order to Cash process – from orders to deliveries. Moreover you will have a lot of internal contact with various departments in a growing company.
Please note: This role is in-office with hybrid working (no remote options)
Main Tasks
- Order processing – ensure that all data is correct including pricing, master data, order conditions and shipping instructions
- Administrative tasks – handle Returns/RMAs processing, credit/debit notes, credit card payments, and customer claims
- Liaising with other departments including Finance, Customer Success, Warehouse/Logistics and Sales to ensure timely and correct deliveries
Requirements
- Excellent English communication skills (extra European languages are a plus)
- Ability to switch between tasks effortlessly and work under (some) pressure
- Recent & relevant work experience
- Proficiency with ERP software
- Proficiency with Microsoft Office, including Excel
- Positive attitude and a good dose of humor
- Team player who can work cooperatively
- Detail oriented
- At least an MBO degree
- Good common sense
- You live within travel distance from Zoetermeer, since we are looking for someone to start as soon as possible
- You have EU citizenship, or a valid work and residence permit for the Netherlands
Additional information
- This role is possible fulltime or part-time (32-40 hours/week) and initially for one year