Our client is a global suppliers and manufacturer of optical networking equipment as well as a reseller of refurbished networking devices (routers & switches). They are looking for an Inside Sales Representative for the DACH market.
Responsibilities/Tasks
- Communicating with customers, making outbound calls to potential customers, and following up on leads.
- Supporting Sales Teams to realize objectives and targets
- Understanding customers’ needs and identifying sales opportunities.
- Answering potential customers’ questions and sending additional information per email.
- Keeping up with product and service information and updates.
- Creating and maintaining a database of current and potential customers.
- Explaining and demonstrating features of products and services. Staying informed about competing products and services.
- Upselling products and services.
- Researching and qualifying new leads.
- Closing sales and achieving sales targets.
Requirements
- Minimum 2 years experience in a similar role.
- German language skills – native or fluent level is absolutely necessary.
- Previous experience in an outbound call center or a related sales position preferred but not necessary.
- Proficiency in Microsoft Office.
- Excellent communication skills, both verbal and written.
- Good organizational skills and the ability to multitask.
- Excellent phone and (cold) calling skills.
- Exceptional customer service skills.
- Strong listening and sales skills.
- Ability to achieve targets.