Job details

Title
Credit Collector - French - Utrecht Area

Reference
1014 - 6266_1544104632

Region

Language

Skills

Last edited
December 6, 2018

Job contact

Maria Serban
abroad@abroad-experience.com
0031 33 479 3095

Credit Collector – French – Utrecht Area

For one of our leading international clients based in Amersfoort, the Netherlands, we are looking for Credit Collectors for the French market. If you speak a fluent level of French, preferably have had some experience within an international environment and would like to play a crucial part within an outstanding international Credit & Collection team reporting directly to the Supervisor, do not hesitate to send us your application!

Responsibilities/Tasks

  • Administer and monitor overdue payments within company guidelines and procedures;
  • Ensure that customer’s details and account information is up to date;
  • Handle client queries and solve any issues;
  • Perform adjustments;
  • Maintain sub ledgers for your sector of clients;
  • Perform collection activities via telephone, emails and other media to ensure accounts are paid according to payment terms;
  • Communicate with our client’s Sales department, Customer Service, Finance department and other teams to ensure customers’ needs are being met;
  • Coordinate and monitor payment plan proposals.

Requirements

  • HBO or relevant professional education level;
  • Fluent level of French and good English language skills, both written and spoken;
  • Good knowledge of MS Office; experience with Oracle is a pre;
  • Excellent communications skills with proven negotiation and conflict resolution skills;
  • Ability to work in an international environment and using a multi-cultural approach;
  • Relevant experience in a credit collection or customer support position is preferred;
  • Enthusiastic, flexible, organized, detail orientated with an ability to liaise at all levels.