Job details

Credit Collector - Italian - Amersfoort

1014 - 6268_1519978671




Last edited
March 2, 2018

Job contact

Marine Jacobs
0031 33 479 3095

Credit Collector – Italian – Amersfoort

For one of our international clients based in Amersfoort, the Netherlands, we are looking for a Credit Collector for the Italian market. You speak a native level of Italian and an excellent level of English and you will be a crucial part of an outstanding international Credit & Collection team and will report directly to the Supervisor.


  • Administer and monitor overdue payments within company guidelines and procedures
  • Ensure that customer’s details and account information is up to date
  • Handle client queries and solve any issues
  • Perform adjustments
  • Maintain sub ledgers for your sector of clients
  • Perform collection activities via telephone, emails and other media to ensure accounts are paid according to payment terms
  • Communicate with our client’s Sales department, Customer Service, Finance department and other teams to ensure customers’ needs are being met
  • Coordinate and monitor payment plan proposals


  • HBO or relevant professional education level
  • Native level of Italian and good English language skills, both written and spoken
  • Good knowledge of MS Office; experience with Oracle is a pre
  • Excellent communications skills with proven negotiation and conflict resolution skills
  • Ability to work in an international environment and using a multi-cultural approach
  • Relevant experience in a credit collection or customer support position is preferred
  • Enthusiastic, flexible, organized, detail orientated with an ability to liaise at all levels