Job details

Title
Customer Support Rep. - Swedish - Amersfoort

Reference
2005 - 6363_1559554415

Region

Language

Skills

Last edited
June 3, 2019

Job contact

Charlotte Lohmeyer
abroad@abroad-experience.com
0031 33 479 3095

Customer Support Rep. – Swedish – Amersfoort

Ref: Urgent

Our international client who are leaders in the world of leading technology are searching for an excellent Customer Support Representative for their Scandinavian market. The successful candidate will be detail oriented, be able to multitask, be proactive, have good computer skills and be open to learning new processes. This job also demands flexibility, reliability, ability to prioritise and the skills to interact with people at all levels and in a team environment.

Main Tasks

  • Develop and maintain close relationships with clients
  • Technical knowledge and support of all products
  • Provide excellent customer service
  • Issue and follow-up on quotations
  • Handle customer requests
  • Answer incoming telephone calls, order processing, order tracking, calling customers, maintaining accurate details on system and doing follow ups

Requirements

  • Excellent level of the Swedish and English languages (written and verbal)
  • 2 to 3 years’ experience in B2B customer service with some exposure to inside sales
  • Technically literate or have affinity with technical products
  • Initiative, adaptability, representative and professional attitude
  • Strong attention to details, highly organized, computer literate
  • Ability to prioritize tasks and requests
  • Ability to work well in a fast-paced professional office environment