Job details

Title
Junior IT Help Desk Support - English - Utrecht area

Reference
1014 - 6679_1540560004

Region

Language

Skills

Last edited
October 26, 2018

Job contact

Mark Lachartre
abroad@abroad-experience.com
0031 33 479 3095

Junior IT Help Desk Support – English – Utrecht area

For one of our international clients based in Amersfoort, we are looking for a part time Jr. IT Help Desk Support candidate.
We are looking for candidates who are open to working on a part time basis – 20 to 24 hours a week. You will form a crucial part of our client’s outstanding IT team and you will report directly to the Supervisor.

Main Tasks:

  • The main function of this position is to assist the users onsite and remotely regarding IT support.
  • Install, configure and maintain standard PC software
  • Install and deploy new hardware (desktops and notebooks)
  • Assist the technical staff in installing and deploying new server hardware
  • Help desk – responding and solving issues for users
  • Solving printer issues
  • Shipment of goods – including commercial invoices and Checking incoming goods
  • Ticket assignments
  • Basic Installs – new users
  • Placing computers
  • Managing IT Stock Inventory
  • Configuring iPads / iPhones
  • Responding to known issues and resolving together with users
  • Software updates
  • Licenses of mobile phones and software
  • Password resets
  • New Users on boarding

Requirements:

  • Some IT help desk experience or experience through IT internships, proven interest in IT.
  • MBO ICT diploma or equivalent
  • Proven knowledge of Windows, iOS, Android
  • Communicative and professional
  • Fast learner
  • Stress-resistant and organized
    Autonomous and team player
  • Languages: English language skills are a must, Dutch and German are a pré