Job details

Renewals Sales Representative - Rotterdam





Last edited
June 8, 2017

Job contact

Lieke van Heck Lieke van Heck
0031 33 479 3095

Renewals Sales Representative – Rotterdam

As the Renewals Sales Representative, you will be focused on achieving Renewal Maintenance Sales targets, identifying up-selling and cross-selling opportunities and improving the relationships with our customers and partners. The role is a great fit for someone who is commercially minded with strong analytical, numerical and Excel skills and who is not afraid of admin tasks either.

Main Tasks:

  • Develop strategy to achieve quota
  • Facilitate and Develop accurate quote to cash process: Data, Quote, Proposals, Legal, T&Cs, Negotiations, Closing
  • Communicate the value of maintenance to customers
  • Up-sell/Cross-sell additional products to drive incremental revenue
  • Provide sales activity updates to management during regular account reviews
  • Develop advanced product knowledge and a thorough understanding of service offerings through on-going training and self-study
  • Develop materials for all key customer meetings
  • Manage pipeline by tracking all customer activity, from prospect to deal closure, by maintaining an updated sales forecast in
  • Partner with Direct Sales to ensure support value is understood, protected and maximized
  • Provide insights on business trends and risks that could potentially impact support renewals
  • Proactively build and nourish relationships with key customer contacts


  • Solid experience in (renewal maintenance) sales and administration in the software development or related industry (2 to 5 years)
  • Demonstrated ability to build productive working relationships across a sales organization and related teams
  • Attention to detail (quotes, proposals, etc.)
  • Strong customer service focus
  • A general ability to understand contracts and terms specific to support
  • Team Player, target oriented, accurate, responsible, very organized individual
  • SFDC, PowerPoint, Excel, Tableau, and financial modeling skills
  • Ability to deal with ambiguity and flexible approaches to the business
  • Russian or Czech or Slovak speaker with an excellent command of English