For our client’s office in Utrecht/Zeist we are looking for a full-time Travel Support Representative with native English language skills.

Main Tasks

• Main contact person for customers in the process between booking their holiday and starting their trip (answering questions, making adaptations in their travel plans, etc.)
• Sending travel confirmations to customers and taking care of the administrative side of the booking
• Creating and checking travel documents

Requirements

• Previous experience in a similar role in a communicative company
• Passion for customer care with a proactive and service minded attitude
• Native communication skills, spoken and written, in English plus good Dutch
• Able to work in a team but also independently
• Being used to working in a flexible environment
• Previous experience in working with The Global Distribution System (GDS) is a plus
• Previous work experience in a travel agency or for a tour operator is a plus
• Ideally you have travelled in Australia and/or New Zealand for a longer period and are familiar with what these places have to offer

Offer

• A market conform salary
• Interesting and innovative products
• A relaxed work atmosphere with friendly colleagues in an international team
• Flexible working hours and independence
• 24 vacation days
• Free lunch at the office