Job details

Title
Travel Support Rep - UK and Dutch - Utrecht Area

Reference
2624-6878_1574245730

Region

Language

Skills

Last edited
November 20, 2019

Job contact

Melissa Lauchli
abroad@abroad-experience.com
0031 33 479 3095

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Travel Support Rep – UK and Dutch – Utrecht Area

For our client’s office in Utrecht/Zeist we are looking for a full-time Travel Support Representative with native English language skills.

Main Tasks

  • Main contact person for customers in the process between booking their holiday and starting their trip (answering questions, making adaptations in their travel plans, etc.)
  • Sending travel confirmations to customers and taking care of the administrative side of the booking
  • Creating and checking travel documents

Requirements

  • Previous experience in a similar role in a communicative company
  • Passion for customer care with a proactive and service minded attitude
  • Native communication skills, spoken and written, in English plus good Dutch
  • Able to work in a team but also independently
  • Being used to working in a flexible environment
  • Previous experience in working with The Global Distribution System (GDS) is a plus
  • Previous work experience in a travel agency or for a tour operator is a plus
  • Ideally you have travelled in Australia and/or New Zealand for a longer period and are familiar with what these places have to offer

Offer

  • A market conform salary
  • Interesting and innovative products
  • A relaxed work atmosphere with friendly colleagues in an international team
  • Flexible working hours and independence
  • 24 vacation days
  • Free lunch at the office